Payment

We accept the following methods of payment: VISA (incl. VISA/Dankort), Matercard / Eurocard, Maestro and Visa Electron, American Express and PayPal.

All payments between our payment system and the cardholder are made through an encrypted SSL-line (Secure Socket Layer).

Note! If for some reason your payment is not accepted we suggest you contact your bank. The issue can often be resolved quickly. As an alternative, you can try using another payment method. If several methods of payment are rejected, please get in touch with us at info@poster-collective.com and we will help you process the order.

Returns and exchanges

We offer a 30 days refund (excluding shipping costs) upon receipt of the package, if you change your mind. Christmas gift can be returned/exchanged until January 31.

The items must be returned in original condition and in the original, undamaged packing or similar protective tube/box. We reserve the right to refuse any returns, that do not fulfil these criteria. Please note that you are responsible for the shipping back to us.

Important! Returns and exchanges happens at your own risk and own expense (shipping costs is to be paid by you). If any items arrives back to us damaged we are only able to offer a 50% refund, excluding shipping costs and return costs if we have arranged the return shipment.

Please contact us at info@poster-collective.com before returning any items and remember to state your order number and relevant contact information in the e-mail.

Shipping

All orders are shipped from Copenhagen (Denmark). With our standard shipping we use DHL as shipping partner and the final delivery will be made by your local postal service. If you select Express Shipping, DHL will make the final delivery worldwide.

Delivery times

We dispatch all orders within 1-2 business days.
– Delivery europe: 2-6 business days
– Rest of the world: 5-12 business days.
- Some countries, remote cities or islands may have longer delivery times. Please get in touch if you need more exact delivery time for your country/city.

Gift cards

Gift cards are not refundable and cannot be exchanged to cash. Gift cards are valid for 2 years.

Inventory

All product shown are in stock unless otherwise stated. However, if for some reason an item should be out of stock anyway, you will be advised by e-mail. If the item will be in stock again, you can choose to wait or cancel the order.

Colors

Due to the calibration differences between computer monitors, tablets and smartphones, etc. the color on the poster shown on our website may vary slightly from the actual poster.

Privacy

At Poster Collective your personal contact information will be treated with confidentiality, and will not be shared with any third parties. For ordering handling purposes however, we sometimes need to share your shipping details directly with the artist or our printing partner.